Ask a Librarian
Chat Live with JCPL Staff
Chat live with a staff member during regular library hours using the message box below, or text your questions to 317-900-4LIB (4542). Questions can also be emailed to Ask_us@jcplin.org A staff person will reply to you in 24 hours or less.
Ask-A-Librarian Online Chat
You can chat live with a JCPL staff member for help with your information seeking needs. You can use this service to access many library services, including:
- Finding library materials (books, movies, music)
- Basic reference questions
- Use of the library's online resources, including e-books and e-audiobooks
Complex research requests may require follow-up at a later date. For extended, in-person assistance, please consider using our Book-a-Librarian service.
For Genealogy/Historical Research Requests, contact us here.
You can also reach us via text message at 317-900-4LIB (4542). Standard text messaging rates apply; consult your carrier's service plan for details. Automated hold and overdue notifications are now available via text message; please contact your branch's Circulation Department to receive automated email notifications.
Don't want to chat? You can submit a question to library staff via our web form, or call your branch directly during our regular operating hours.